City’s Mobile Office off to Steenberg, Tokai, Elsies River, Ravensmead, Matroosfontein
10 February 2023
The City’s Mobile Office has a packed programme for the next two weeks and will be visiting communities in Steenberg, Tokai, Elsies River, Ravensmead and Matroosfontein. Residents are encouraged to make use of the services on their doorstep. Read more below:
The intention is to provide customer services to communities who are far from municipal facilities such as housing and subcouncil offices or Free Call lines.
The details are as follows:
• Steenberg: Tuesday, 14 February 2023, from 09:30 to 13:30 – Steenberg Community Hall, 54 Cradock Road, Steenberg
• Tokai: Thursday, 16 February 2023, from 09:30 to 13:30 – Tokai Library, Tokai Road, Tokai
• Elsies River: Tuesday, 21 February 2023, from 09:30 to 13:30 – Elsies River Civic Centre, 6 Eighth Street, Elsies River
• Ravensmead, Basket of Services: Wednesday, 22 February 2023, from 09:00 to 15:00 – Ravensmead Civic Centre, 89 Florida Street, Ravensmead
• Matroosfontein: Thursday, 23 February 2023, from 09:30 to 13:30 – Matroosfontein Civic Centre, Civic Way, Matroosfontein
The City’s Customer Relations Department’s mobile team will assist residents with logging queries and service requests electronically. To date, the mobile office team has been very effective in resolving long outstanding queries for residents.
In Ravensmead, the Basket of Services will be available to residents. Officials from several City departments will be present, among which Human Resources for enquiries about bursaries, internships and apprenticeships; Health for more information about primary health care services, Safety and Security for information about traffic and law enforcement services and EPWP to assist jobseekers and give unemployed youth an opportunity to register on the jobseekers database.
‘We are bringing our services to the residents, and affording them the opportunity to engage with officials and enquire about services without having to spend time and money on transport. Thus, we encourage all residents to take advantage of this opportunity and to visit the mobile office and the Basket of Services in Ravensmead. Residents are reminded to please bring their municipal accounts or ID to help ease the process,’ said the City’s Mayoral Committee Member for Corporate Services, Alderman Theresa Uys.
Published by:
City of Cape Town, Media Office
